FAQs
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How to contact us:
Address: Hacketstown, Co.Carlow
Email: fawnlaser@gmail.com or lazernowshop@gmail.com
Trophies & Corporate Work: fawnlaser@gmail.com or lazernowshop@gmail.com
Call or Whatsapp: +353 86 027 0382
Social Media: Facebook or Instagram -
Monday - Thursday: 10 am to 4.30 pm
Closed: Friday, Saturday, Sunday and public holidays -
Custom Orders take 5 - 7 working days.
Once your order has been shipped using DPD, we will send you a tracking number.
In the event that there is a delay during transit, eg. weather-related delays, we cannot be held responsible on behalf of the carrier. Custom orders remain for final sale.
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Rush services available for an additional fee; upon request. Please contact us with your *need by* date before placing an order and we will do our best to accommodate you.
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Our Memorial Plaques & House Signs are engraved to the highest standard and sealed to withstand the Irish climate.
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We gladly welcome custom artwork if it meets a few specific requirements.
We'll ask to review the design first to ensure that it is a project we can take on and that the design is compatible with our procedures.
Please email us with the proposed design at fawnlaser@gmail.com, and we'll let you know if it can be done!
*An additional fee may apply depending on the size and complexity of the design.
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Please follow the instructions on the specific product page and then send your photos/artwork to fawnlaser@gmail.com
Note: Any pixelation/ blurriness shown in the provided artwork will reflect onto the final product. Any thin lines may not show at all. By submitting a personal design, you are agreeing to the quality as provided.
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Each of our custom A4 pieces and our trophies come with a hanger on the back, however, there is an option of having each corner drilled with holes for screws. Please let us know when placing your order if you would like this option.
If you have any other enquiries not addressed above, please email us: fawnlaser@gmail.com
Please note: All inquiries are typically answered within 1- 2 business days; emails and phone calls sent over the weekend are typically answered the following Monday/Tuesday.